Program
Physician Assistant M.S.
Year Approved
2016
First Advisor
Hopper, Donald
Abstract
The purpose of the study is to evaluate medical scribe programs in emergency room settings as to their role, impact on patient satisfaction, patient volume, and cost-effectiveness, as well as their perceived value by emergency room medical providers through survey methods. This prospective, quantitative research study obtained information via surveys of Emergency Physicians Professional Association (EPPA) providers concerning the value emergency room providers placed on the function and role of scribes in emergency room settings. The data obtained from the surveys was analyzed using correlation and comparison of means. The results of the study indicated that emergency room providers thought the utilization of an emergency room scribe program had tremendous positive impacts on a variety of patient satisfaction and provider job performance factors.
Degree Name
Masters of Science in Physician Assistant
Document Type
Masterʼs thesis
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Recommended Citation
Kruger, K. L., & Tait, T. L. (2016). The Impact of an Implemented Scribe Program in Emergency Room Settings on Patient and Provider Satisfaction, Overall Patient Volume, and Emergency Room Cost Effectiveness [Masterʼs thesis, Bethel University]. Spark Repository. https://spark.bethel.edu/etd/369