Leadership and organizational culture influence the outcomes of any business. Many companies look at various information to measure results but may not know how to manage the information or interpret it in a way to make ethical and effective decisions. Many organizational cultures are broken and leadership needs to better understand how culture impacts the required outcomes. This article reviews the demands of a broken culture and creative ways to impact culture to ensure effective organizational outcomes. In times of crisis, like COVID-19, organizational culture can direct, redirect, or worsen the desired outcomes. The ability to analyze, understand and positively influence culture is essential for an organization to remain competitive in the 21st century.
Journal of Research in Business Education
LeMay, Joyce and Kaiser, Chris, "Business Education: How Culture and Leadership Impact Organizational Outcomes" (2020). Business Faculty Publications. 4.