Department
Communication Studies
Location
Bethel University
Start Date
25-10-2023 3:00 PM
End Date
25-10-2023 5:00 PM
Description
When over 28% of all employees in the US report working primarily online, it is not surprising that the old ways of managing people may not be effective in this new virtual workplace. As part of an Edgren Scholarship, Peggy Kendall and Senior Triston Thomas conducted qualitative interviews with online workers to better understand how Psychological Safety is impacted by the virtual workplace. Three challenges to Psychological Safety emerged, including image management, relational uncertainty, and “perceived frenzy”. Recommendations are provided to help managers better understand how to share information, create safe spaces for team work, and engage in intentional interactions.
Recommended Citation
Kendall, Peggy S., "When old management practices no longer work: Creating Psychological Safety in a Remote Workplace" (2023). Day of Scholarship. 4.
https://spark.bethel.edu/dayofscholarship/fall2023/oct25/4
Included in
When old management practices no longer work: Creating Psychological Safety in a Remote Workplace
Bethel University
When over 28% of all employees in the US report working primarily online, it is not surprising that the old ways of managing people may not be effective in this new virtual workplace. As part of an Edgren Scholarship, Peggy Kendall and Senior Triston Thomas conducted qualitative interviews with online workers to better understand how Psychological Safety is impacted by the virtual workplace. Three challenges to Psychological Safety emerged, including image management, relational uncertainty, and “perceived frenzy”. Recommendations are provided to help managers better understand how to share information, create safe spaces for team work, and engage in intentional interactions.